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April 04, 2005
Internet Access and the Jersey Devil: Episode II
Living life dangling by the thread of a dialup connection is maddening. City of Heroes is demanding a 373MB update (EDLT: 22+ hours on a 48k connection), so I won't be back in Paragon City for the immediate future. Cable Co. -- Hey! Why protect the identity of these Idiots? I'll spill it: Comcast! Comcast, whose business slogan must be: Hey, At least we're not Adelphia! So, Comcast came out and dropped a new line from the curbside box to the house back on March 25th, then denied that they had done any work at all and told us that we would have to wait until the 30th for the work to be done.
"But the work's already been done!"
"No it hasn't, sir."
"I hate you."
"I'm sorry, sir."
Well, the 30th has come and gone and the cable light on my modem is still cold and lifeless. So… I pick up the phone and call the friendly, but ineffectual people at customer service. They're sending out an Internet Technician to confirm what I already know (and told them), that the wire *from* the newly dropped line *to* the splitter in my garage (a mere 15 feet away) is comprised of the same shit that they had to rip out of the ground**. "If" -- and they did say "If" -- the line is bad, then the Internet Tech will put in a special work order request to have a Line Technician come out and replace the 15 feet of line.
"How long will that take?"
"That all depends on the Internet Tech's findings."
"But if they had to put in the special order, how long would that take?"
"I don't have that information, sir."
Did I mention I've been trying to get Internet Access from these asspipes since late February? And guess what I got in the mail last week? A bill for my first month of Internet service. *Screams, rips bill into itsy bitsy pieces and casts them skyward* …fuckers.
They're in for it now. I had Krys strap on her bitch boots and pointed her in their direction. Nuts will crack if she don't get results. *wicked, wicked grin*
** Technically they don't rip old cable out of the ground, they merely press another presumably better cable into the dirt and leave the other one there to rot.
Posted by Tacitus at April 4, 2005 03:53 PM